Refund policy

There may be cases in which you want to exchange or return a new piece of gear due to a concern about size, product expectation, color, etc. Gear must be returned within 30 days of the original purchase date.

All items being returned for refund or exchange must have the original hang tags attached, be unused and in new condition. Underwear cannot be returned.

NOTE: In the case of refunds, we will credit the original credit card used for the returned item(s) upon receipt, minus shipping costs. 

To start a return, you can contact us at sitka.gear@westviewcoop.ca.